Each product is made to order and printed in the customer's desired colors and sizes,
thus, as per our Policy, we don't accept returns or offer size exchange at buyer's remorse and the return address provided on the shipping label is to be used for the shipping carrier only in case the parcel can't be delivered to the provided address. However, if there's an issue with the item received, you can always submit a problem report to us info@goosab.net.
If the issue is confirmed as an error on our end contact us info@goosab.net.
If the customer requests a size exchange because the wrong size was delivered to them, they can provide you with the order number and a picture of the item they received, you would then contact us info@goosab.net . If they want a size exchange but they received the correct size, then we would not provide an exchange ,
If you want to exchange a size but you received the correct size, we will not offer an exchange because the order was tailor-made for you. But you can buy another product in different sizes and colors .